To ensure you have registered with a valid email address, Selfwealth will send you a verification email. This email contains a 6-digit passcode that you will need to enter on the registration screen to continue.
If you have not received your verification email, it may be due to one of the following reasons:
1. Check your Spam or Junk folder
In some instances, emails from Selfwealth may be directed to your Spam or Junk folder. Please check these folders for the verification email.
2. Email filters
Please ensure there are no filters applied to your inbox that may be preventing the email from appearing in your main inbox.
3. Incorrect email address
To confirm whether your initial registration was successful, try registering again using the same email address. If your first registration was completed using the correct email address, the system will not allow you to register again with that same email address. This indicates that the original registration was successful and the verification email should have been sent.
If your initial registration was completed with an incorrect email address, the system will allow you to register again. Please proceed with the registration process and ensure the correct email address is entered.
4. Contact us
If you are still unable to locate the verification email after following the steps above, please contact our Support Team at support@selfwealth.com.au for further assistance.