How can I pay for Premium?
Go to Account Settings > Membership to manage your payment details. Two payment methods are available:
Credit card
- Click Update Credit Card to add or update your card, then select Set As Default to charge your membership fee to that card
Portfolio wallet
Click Set As Default under the Cash Account option to pay directly from your Selfwealth cash trading account.
If you have multiple portfolios, use the Portfolio dropdown to select which account to debit
Do I need to re-activate Premium membership each time?
No. Once you've joined, your Premium membership will automatically renew at the end of each billing cycle.
We'll send you a reminder email seven days before your renewal date.
What happens if I join Premium before my free trial ends?
Your 90-day free trial will continue as normal, and your Premium membership will begin automatically at the end of the trial period.
Where can I find my 10 complimentary ASX trades from Annual Premium Membership?
Selfwealth includes 10 complimentary ASX trades when you sign up for Annual Premium Membership.
To view them:
Web app
- Click your profile icon in the top-right corner.
- Go to Account Settings.
- Navigate to Complimentary Trades.
Phone app
- Tap on Accounts on the bottom navigation bar
- Tap on Complimentary Trades
What free features are available on the price chart?
Free members can access Time Period (to change the time interval) and Chart Type (candlestick, bar, or histogram).
Premium features include:
- Drawing Tools
- Technical Analysis
- Compare
- Chart View
- Chart Settings
What is ECI in the Stock Event Calendar?
ECI stands for Economic Indicators.
Macroeconomic data used to analyse the current and future health of an economy. This includes metrics such as the Unemployment Rate, Consumer Index, Construction Index, and Wage Price Index.
ECI events are country-specific and will not appear when viewing individual stock events. To see all economic events, deselect all filters in the Event Calendar.
What happens if I don't have any holdings or Watchlist stocks in the Stock Event Calendar?
If you have no portfolio holdings or Watchlist stocks, the Stock Event Calendar will display all events across AU, US, and HK markets.
What is Live Streaming pricing?
Live Streaming pricing is a real-time data service that provides continuous pricing updates every three seconds, covering stock quotes, your Watchlist, and your Portfolio. You will not need to refresh the page.
How do I cancel my Premium membership?
To cancel, simply downgrade to a free plan and this will stop any future auto-renewal of your membership.
- Log in to your Selfwealth account via the web app
- Click your profile icon in the top-right corner and go to Account Settings
- Navigate to the Membership tab and follow the prompts to downgrade to a free membership
What is your refund policy?
Refunds are available for annual subscriptions cancelled within the first 30 days. The remaining 11 months of fees, minus the value of any complimentary trades used, will be refunded to your original payment method.
Refunds are not available on monthly subscriptions.