In June 2025, Selfwealth upgraded to a new banking system to give you a faster, more secure, and seamless experience. This upgrade reflects our ongoing commitment to improving how you manage your money with us.
Below you'll find answers to frequently asked questions about what changed and what it means for you.
What changed as part of this upgrade?
We've moved to a new platform built on advanced technology to support faster access to your funds and to unlock new features for future enhancements.
Why did Selfwealth move to this platform?
The move to a new ANZ platform improves your cash management experience and positions us to deliver new features and enhancements over time.
What changes can I expect?
- New ANZ cash trading account details — Your cash trading account now has a new BSB, account number, and BPAY biller code and reference number.
- Faster access to your money — Funds from settled trades will be available to you sooner.
When will I receive my new account details?
Your new cash trading account details are already available.
Where can I find my new ANZ cash trading account details?
On both the mobile app and web app, go to Wallet > Add Funds. Your new account details will be displayed there.
What happens if I use my old account details by mistake?
Don't worry — we'll automatically redirect your funds to your new account. This redirection is still currently in place.
Which bank holds my cash trading account?
ANZ continues to provide your dedicated cash trading account, which is used exclusively to hold funds for your trading and investment activity — with zero account keeping fees.
Will there be any delays when depositing funds for the first time?
Funds are typically available instantly via bank transfer, or within 1–2 business days via BPAY.
However, some banks may place a short hold on the first payment made to a new account. If you experience longer than expected processing times, we recommend contacting your bank directly to confirm the funds have been released.
Will my dividend payments go to my new account automatically?
If you currently use a Selfwealth ANZ cash trading account to receive dividend payments, Selfwealth automatically updated your account details with the relevant share registries in stages last year. No action was required from you. Customers were notified in advance before these updates took place.
At the time of the update, you would have also received notifications from the share registries confirming that your dividend or distribution payment details have been updated.
Please note, if your dividends or distributions are paid to an external account, this change won't affect you.
What should I do if my funds haven't arrived yet?
If your funds aren't available within the expected timeframes, please contact us for assistance.
Will my Dividend Reinvestment Plan (DRP) elections be affected?
No. Any existing DRP elections will remain in place and are not affected by this upgrade.