How do I edit or cancel an order? Will I get charged for changed orders?

You can change or cancel your orders at no cost, as long as the order is not partially or fully filled. 

Please note: orders will always fill in stages. For example, if you submit a limit order for 1,000 units of 'XYZ' at $0.10, but only 500 units are available at that price, the order will partially fill and then stay in the market until either the order expires or the order fully fills.

If the order is partially filled then you can still cancel the order, but a brokerage fee will be charged.

You can modify the 'Quantity' field of partially filled orders, but the filled portion of the order cannot be modified. 

You will only be charged when the order has either:

  (a) been filled in its entirety, or;

  (b) been partially filled by the time the order expires.

Please note: You can find more information on how brokerage is charged on buy/sell orders by clicking here.

How do I modify an in market order?

You can edit or cancel an in-market order by following the below steps:

Website

1. Click on My Orders (you can find this option on the left-hand nav bar under 'Trade')
2. Click on the In Market tab to view orders currently in the market
3. Select the order that you wish to modify or cancel
4. Click either Cancel Order to cancel the order or Edit Order to modify the order
5. If you selected Edit Order, you will now be able to modify the 'Quantity', 'Price Per Unit' and 'Expiry Type' fields.
6. Once you are happy with your changes, click Save and Resubmit Order. To discard your changes click Cancel Changes.

Mobile App

1. Select Orders ( )
2. Select the In Market tab to view orders currently in the market
3. Select the order that you wish to modify or cancel
4. Click either Cancel to cancel the order or Edit Order to modify the order
5. If you selected Edit Order, you will now be able to modify the 'Quantity', 'Price Per Unit' and 'Expiry Type' fields.
6. Once you are happy with your changes, click Save and Resubmit Order. To discard your changes click Cancel Changes.

Does editing an order change its queue position?

Editing the price or quantity of an in-market order will reset its queue position in the market. This means that if you were queued with other buyers or sellers to receive a fill, the position of your order would be reset as if it's an entirely new order.

Modifying the expiry date of your order does not alter its queue position.