As of 8th February 2021, you will be able to change your residential and mailing address for your INDIVIDUAL trading account online.
To update your residential and/or mailing address for your INDIVIDUAL trading account following the following process:
- Log into your account
- from the left side menu, under the trading portfolio, select your INDIVIDUAL trading account,
- Click "Trading account" last option on the left side menu
- Click on the "Account Details" tab
- Click the "edit button" to update your residential and/or mailing address.
Important: You will be required to re-enter your password to submit your change of address request.
Joint / Company and Trust Accounts
To update your residential and/or mailing address for your joint, Company or trust accounts please:
- Download and complete the change address form
- Provide ID that verifies your ID
- Send the completed form to email@example.com
Please allow 7 business days for your mailing/CHESS address to be updated.