You can change your residential and mailing address for your INDIVIDUAL trading account online.
To update your residential and/or mailing address for your INDIVIDUAL trading account following the following process:
- Log into your account
- From the left side menu, under the trading portfolio, select your INDIVIDUAL trading account,
- Click Settings on the left-hand menu (you may need to scroll down to find this)
- Click Trading Account
- Click Account Details
- Click the Edit button under your address to update your residential and/or mailing address.
You will be required to re-enter your password to submit your change of address request.
Note: It may take up to 7 business days for your 'CHESS Registration' details to reflect this change.
Joint / Company and Trust Accounts
To update your residential and/or mailing address for your joint, Company, or trust accounts please:
- Download and complete the change address form
- Provide ID that verifies your ID
- Send the completed form to firstname.lastname@example.org
Please allow 7 business days for your mailing/CHESS address to be updated.